Candidate Experience Mapping for Recruiters

Building an Emotional Connection with your Candidates

In his book, Descartes’ Error, Antonio Damasio, professor of neuroscience at the University of Southern California, argues that emotion is a necessary ingredient to almost all decisions. When we are confronted with a decision, emotions from previous, related experiences affix values to the options we are considering. These emotions create preferences, which lead to our decision.

Being a recruiter is not only using Boolean searches, contacting candidates, and speaking with hiring managers; it’s also about relationships with all parties. And our offline and online relationships are full of emotions, and that’s why it is essential to understand your audience at your network.

Candidates go through a range of emotions from excited to being anxious to feeling curious to feeling sceptical or satisfied. The way a recruiter engages with candidates during the different stages of the hiring funnel can often make or break an offer.

Emphasizing Empathy for a Successful Candidate Experience

So how does empathy find its way into the process? When recruiters have that ability to understand and share in the feelings of their potential candidates, it allows them to craft their messages and actions towards them, including them in the process rather than leaving them out on an island.

Candidate Journeys help recruiters understand what a candidate is going through at each stage of the hiring process. On the other hand, candidate experience designs what recruiters want candidates to feel. Candidate experience is essentially the solution to all the potential challenges in a candidate journey.

Candidate Journey

Author: SapienHR

Every recruitment company has its own speciality. Ours is sourcing and we’re passionate about how we solve technology recruitment challenges by securing rockstar talent for fast growing, emergent and disruptive technology companies. At SapienHR, we provide talent sourcing at the speed of automation. Recruiting is #1 on every company’s list. Being an employer, we all have gone through the pains of recruitment. Consultants, online portals, referrals, campus recruitment etc remained to be the resort for companies. Even though demand for quality candidates reached all time high, supply succumbed to the pains of recruitment. The thing that struck us was that these folks needed help implementing best practices and scaling them quickly. This has led to the launch of SapienHR. SapienHR uses proprietary software combined with expert human sourcing to find and engage the highest potential candidates, sending interested responses directly to recruiter’s inbox, saving you hours of time.We get a real kick out of utilising our network & technology to identify, pursue and secure the very best candidates out there.

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